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Context Help

If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will appear. It comprises thorough info about all the actions that you can carry out on that particular page. Each popup appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge library of tutorial videos clarifying how to use our Control Panel. They’re shot for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can quickly find their way around our Control Panel by simply watching our step-by-step tutorial video clips.


If you can’t discover the solution you are looking for, explore our comprehensive FAQ database, which contains questions asked by actual people and provides practical solutions. We periodically update our Frequently Asked Questions section with new Q&A’s in order to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can’t discover the answer you searching for in the FAQ section either, we have a great team of client support engineers available 24/7 and ready to assist you with any question. Each support ticket you open will be answered in less than 1 hour (the average trouble ticket response time is just 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

JM Phone: 876-669-9584, 876-678-8272
WhatsApp Number: 876-405-8029
US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 311143

Sales Lines Working Hours:
Monday to Friday:

08.00 AM – 04:30 PM EST/JM
09.00 AM – 11.00 PM GMT/UK
05.00 AM – 07.00 PM EST/USA
07.00 PM – 09.00 AM EST/AU


Online Contact Form

Check your server status
To check the status of your server if you think there is a problem, please go to: All Rights Reserved. Innovative Hosting Services Limited, Owned and Operated by: Smart Choice Solutions Limited